FAQs
🛍️ Ordering & Delivery
Q: How can I place an order?
You can order directly through our website www.fixixpk.com. Simply add your desired products to the cart, proceed to checkout, and fill in your delivery details.
Q: Do you deliver all over Pakistan?
Yes! We offer nationwide delivery through trusted courier partners, including Leopard Courier and others.
Q: How long does delivery take?
Orders are usually delivered within 2 to 5 working days, depending on your city and courier schedule.
Q: Can I track my order?
Yes. Once your parcel is shipped, you’ll receive a tracking number via SMS or email to follow your delivery status.
💳 Payment
Q: What payment methods do you accept?
We currently offer Cash on Delivery (COD) across Pakistan.
Online payment options will be available soon.
Q: Is there a minimum order amount?
No minimum order is required — you can order even a single product.
🧴 Products & Usage
Q: Are your products safe to use indoors?
Yes. Our FIXIX PK pest control and THREE GUYS Home Care products are odourless and safe for indoor use when applied as directed.
Q: Can I use automotive products on household items?
It’s recommended to use car-specific products only for vehicles and home-specific products for household cleaning to ensure best results.
Q: Are your products tested for quality?
Absolutely. All our products are tested for performance, safety, and reliability before they reach customers.
📦 Returns & Replacements
Q: What if my product arrives damaged or leaked?
In case of damage or leakage during delivery, please contact us within 48 hours of receiving the parcel with photos. We’ll arrange a replacement or refund as per policy.
Q: Can I return a product after use?
Opened or used products are not eligible for return, unless proven defective.
💼 Wholesale & Bulk Orders
Q: Do you offer wholesale pricing?
Yes! We offer special wholesale rates and bulk order discounts for dealers, workshops, and retail shops.
Visit our Wholesale Inquiry Page or message us on WhatsApp for details.
Q: Can I become a reseller?
Yes. Contact us with your business details and requirements, and our team will get in touch within 24 hours.
📞 Contact & Support
Q: How can I contact customer service?
You can reach us through:
📧 Email: sales@fixixpk.com
📞 WhatsApp: +92 306 516 111 6
📍 Address: Shop #10, Rock Court Pvt Ltd, Abdullah Haroon Road, Saddar, Karachi
Still have a Question?
Send us a message on WhatsApp — we’re always happy to help!